Flagship build
Product
RelayHub
RelayHub is an AI communication portal that ties Twilio numbers to OpenAI assistants. Teams share one inbox for phone and digital channels, steer replies with admin prompts per contact group, and turn uploads into short digests everyone can read before the next handoff.
The bottleneck
Support and sales lived in separate phone trees, SMS threads, and chat tools. Nobody owned the full conversation. A customer might call in the morning, text at lunch, and open a chat widget after hours. Each channel had its own queue. Handoffs meant copy-paste. The next agent rebuilt context from scraps, so response times slipped for reasons that looked like staffing problems when they were really tooling problems.
- React Native
- Django
- FastAPI
- PostgreSQL
- Amazon S3
- OpenAI

Outcome
Phone and digital channels share one triage workflow




